Role Purpose

The Ambulance Care Assistant will be responsible for the safe, caring and professional transport of patients to and from hospitals, clinics, care homes and private residences.

The role involves supporting patients with varying mobility and medical needs, ensuring their dignity, comfort and safety throughout every journey.

This is a patient-facing role requiring compassion, reliability, strong communication skills and the ability to remain calm under pressure.

Patient Care and Support

• Safely assist patients in and out of vehicles, including the use of wheelchairs, stretchers and other mobility aids where required.
• Provide reassurance, emotional support and clear communication to patients, relatives and carers.
• Maintain patient dignity, privacy and confidentiality at all times.
• Monitor patient wellbeing during transport and report any concerns to the appropriate healthcare professional or s...