We are looking for someone to join our Operations team on a 12 month fixed‑term contract, to deliver a consistently high quality of service to our customers, deposit partners and internal/external stakeholders, with specific responsibility for new deposit account opening.

You would also provide support when required to the core customer service team who are responsible for servicing our customers in their day‑to‑day journey with Cambridge & Counties Bank.

If you have previous experience in the financial services sector, we would love to hear from you!

About you

For this role you will need the following skills and experience:

• Knowledge of appropriate policies and regulations, including Conduct Risk, Treating Customers Fairly, Anti‑Money Laundering, Counter‑Terrorism Financing and Financial Services Compensation Scheme.
• Previous experience within the financial services sector.
• Proven customer service skills and exp...