As an Analyst cash applications you will be involved in cash application activities accurately and timely in compliance with company policies and procedures, supporting day-to-day operations and issue resolution. Professional proficiency in Mandarin Chinese (spoken and written) is required, as the role involves regular communication with Mandarin‑speaking stakeholders and business partners.
Duties And Responsibilities
- Responsible for daily cash receipts and postings to customer accounts accurately and timely.
- Review and reconcile all payments received on a current and daily basis.
- Identify daily unapplied amounts and work with respective internal team to resolve the unidentified receipt.
- Work closely with the collections team to ensure proper application of payments.
- Process and validate credit/debit memos by ensuring appropriate approvals are in place prior to release.
- Perform write‑off adjustments on customer acc...