Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation. In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels.
ResponsibilitiesReview account opening documents & perform account opening for various clients from different organizational types and locations;
Ensure customer records are properly created and updated;
Ensure all requests are processed within the agreed service-level agreement (SLA) and as per procedures specified in StandardOperationalProcedure
Comply with external and internal compliance and regulatory requirements, including Bank’s approaches as well as customer acceptance requirements;
Coordinat...