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🥝 Analyst, Technology Account Management

MasterCard | singapore, Singapore | Posted June 09, 2026

Job Description

Analyst, Technology Account Management Overview
  • Provide technical account management support on MPGS (Payment Gateway) product.
  • Manage end-to-end technical and operational customer relationships.
  • Serve as the primary contact for all technical, system, and operational matters related to the Payment Gateway.
  • Build strong working relationships with internal delivery, customer support, product, and business teams.
  • Proactively identify opportunities by understanding customer technology landscapes and leveraging internal data assets.
  • Partner with business teams on pre-sales support, solution design, technical reviews, and operational reviews for designated customers.
Roles
  • Provide technical guidance and support to customers planning to integrate with the Payment Gateway.
  • Support customers through end-to-end Payment Gateway integration across multiple systems, platforms, and products.
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