The Application Delivery Manager (ADM) works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s)and ensure the continued focus on the execution of the agreed service plans and initiatives. The ADM ensures the integrity of the services provided by the Dimension Data Group. The primary responsibility of the ADM is to plan, manage and monitor the implementation of operational activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery. These individuals contribute to the definition and management of the Services Delivery strategy and execution thereof into their clients.
They hold subject matter knowledge spanning Infrastructure and/or Application aligned to the Dimension Data Group Go-To-Market Practices.
SAP Application Delivery Management is a key function in the Applicatio...