Job Title

Application Maintenance / Production Support (L3)

Domain

Core Banking

Sub‑Domain

L3 Support

Experience Level

Junior (L2: 3-5 years)

Location

Kuala Lumpur

Job Summary

We are seeking a Junior Application Maintenance / Production Support Engineer to manage and support core banking systems related to ATM Host and Statements. The role focuses on L3 support, troubleshooting complex production issues, and ensuring high availability and performance of AS400-based applications in a banking environment.

Key Responsibilities

• Provide L3 production support for ATM Host and Statements systems
• Troubleshoot and resolve complex issues in AS400/DB2 environments
• Perform root cause analysis and implement preventive measures
• Maintain and enhance existing applications written in COBOL and RPG
• Support deployment processes using ALD...