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🥝 Application Support Analyst

Dxc | India, India | Posted June 26, 2026

Job Description

Job Description:Should be Science/ Commerce Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 5 years of in- scope experience and total 7 years’ experience in the field of Banking IT domain / support of related solutionsMandatory Certificate (minimum one)-- ITIL4 Professional Certification- Prince-2- PMP Certified- Supporting the following Finacle 10.X Application moduleso Branch Operationso CASA, TD, Loans, Trade Finance and Lockero Alternate Delivery Channels§ SWIFT§ Clearing§ Utility Payments§ Financial Inclusion Relatedo Product Fatal error analysis.O Review the Application logs- Monitoring Application Services and availability- Logging call with Service Providers internal or external and follow-up to closure- Track and escalate the call to DL / Service Providers, if the problem requires their assistance to resolve the call.- Update assigned calls regularly - Executing the Application Maintenance activity as per defined checklist.- Primary Testing for the fixes received from ve...

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