MRI Software is seeking a Software Support Analyst to join our team in Cape Town ! This individual will be responsible for resolving customer software queries and will need to analyse software issues to recommend solutions. Engaging with clients via email and telephone will be an integral part of this role.
Individuals should be eager to get experience within a corporate software company and already have 2-3 years’ experience of working in application support on software. The role is working UK hours between 09:00 to 17:30 Monday to Friday UK hours. In addition, the role adheres to UK public holidays, allowing you to take leave on UK public holidays in place of recognised South African public holidays.
As a Software Support Analyst, you will provide software support to a whole range of MRI software solutions, with the opportunity to analyse complex software issues, engage with our impressive client base, and provid...