Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary

As an Application Support Engineer, a typical day involves investigating and resolving issues across various critical business systems to ensure smooth operations. This role requires a proactive approach to identifying system anomalies and collaborating with different teams to maintain system reliability and performance. The position demands continuous monitoring and troubleshooting to support business continuity and enhance system efficiency.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to prioritize and a...