We are looking for an Application Support Engineer for one of our clients here in Singapore. Your scope is as follow:

Key Responsibilities:

• Batch Job Management - monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there's failure, perform recovery and involve other stakeholders when necessary. Do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there's any delay.
• Application System and Infrastructure Monitoring - constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support - handling of user requests such as running of one time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem...