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🥝 Application Support Lead - Vice President

Citi | mississauga, Canada | Posted June 01, 2026

Job Description

Overview

GCMS is an ECA app with payment settlement stability a top priority for the firm. The role requires a dedicated support lead for GCMS, OTC and MONET during NAM hours to provide L2 business support and technical leadership.

Application Supported

  • GCMS
  • Oasys Settlements
  • Confirmations Manager
  • Margin Ops Netted Exposure Tracking (MONET)
  • Oasys Trade Processor
  • Oasys Margin

Functional Responsibilities

  • Provide user support for critical GCMS, OTC and Monet platforms.
  • Support all aspects of GCMS, OTC and margin trade flows including SOD/ EOD/ intraday risk and regulatory reporting.
  • Perform start‑of‑day checks, continuous monitoring of application and underlying infrastructure, and regional handover at end of day.
  • Raise problems to appropriate technology and business teams while adhering to Service Level Agreements.
  • Act as liaiso...

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