The incumbent resource / contractor or Service Provider must have 10 years of experience managing complex enterprise applications in conjunction with the relevant OEM service providers and internal business customers. The ideal candidate should have a strong IT background, including expertise in networking, security, infrastructure, and software development life cycle (SDLC) processes.
Duties and responsibilities:
- Management, support, and delivery of Application services
- Manage the portfolio of applications assigned
- Manage escalations, incidents, problems, changes related to these applications
- Ensure regulatory requirements are adhered too (GxP)
- Work with Service Providers, supplier and other consultants in Group Digital Technology
- Provide advice on technical aspects of solution development and integration (including requests for changes, deviations from specifications, etc.) and ensures that relevant techn...