Citi is looking for an Applications Support Senior Analyst to ensure optimal performance of its application systems. Leverage your knowledge to troubleshoot application issues and enhance overall efficiency.
As a professional in this senior role, you will take charge of supporting users, maintaining application systems, and addressing potential risks and issues proactively. With over four years of relevant experience, you will also contribute to the development of best practices and help guide junior analysts. Embrace this opportunity to enhance your technical skills and make a tangible impact.
Key Responsibilities:
• Drive stability and efficiency for application systems
• Monitor operations and maintain service expectations
• Develop technical documentation for user support
• Evaluate production issues and recommend improvements
• Facilitate communication between users and technology teams
Requirements:
• 4+ years of application support experience
• Know...