Overview

Oversee Daily Store Operations

• Visit multiple stores regularly to check if operations are running smoothly and according to brand standards.
• Support store teams in solving daily issues and improving efficiency.

Support Store Staff

• Coordinate with Store OICs on staffing needs, scheduling, and team performance.
• Help train and guide staff to deliver excellent customer service and uphold the brand’s luxury image.

Maintain Visual Merchandising Standards

• Ensure store displays, mannequins, and overall presentation follow brand guidelines.
• Assist with seasonal updates, promotional setups, and visual improvements.

Liaise with Mall Administration

• Serve as the main point of contact between the stores and mall management.
• Handle mall-related concerns such as maintenance issues, permits, and events.

Mon...