Position: Debt Support Officer

Location: Guildhall Walk, Portsmouth, PO1 2AL

Start Date: ASAP

Contract Duration: 5+ Months

Working Hours: 37 hours per week

Pay Rate: PAYE: £ 16.66 per hour

JOB REF: (phone number removed)

 

Job Responsibilities

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  Recover outstanding Adult Social Care debts owed to Portsmouth City Council using a supportive, inclusive, and empathetic approach.

  
  


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  Manage an individual caseload of vulnerable clients experiencing financial difficulties.

  
  


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  Visit clients, representatives, residential homes, day centres, and other required locations to provide support and resolve financial matters.

  
  


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  Provide frontline customer service by handling calls, processi...