Strategic & Governance Responsibilities: Define, agree, and maintain the organization’s combined Asset & Configuration Management approach. Ensure integration of ITAM and CM into value streams, governance structures, and supplier operations. Align asset and configuration practices with procurement processes.

Configuration Management Responsibilities: Maintain and enhance the CI model. Manage the lifecycle of each CI, including procurement‑originating items. Maintain an accurate, up‑to‑date CMDB/AMDB. Perform configuration audits and reconciliation.

Asset Management Responsibilities: Analyse stakeholder requirements and asset risks. Track assets from procurement through deployment, maintenance, and retirement. Ensure compliance with software licensing and optimise asset utilisation.

Improve service to customers CMBD by minimising business disruption caused by inaccurate or inadequate configuration information....