2 Years Contract
Depot Road
Mon to Fri: 8am to 5.30pm
Up to $2,700 + Bonus

Responsibilities:

• Conduct verification of the held payment instruction and manual claim transactions to ensure benefit payments and claims are in compliance with existing policies.
• Execute efficient, timely and accurate processing of benefit payment and claims
• Prepare monthly reporting for payment and claims
• Assist in the investigation of doubtful payments/claims and monitor the follow-up actions (e.g. recovery of claims) for closure.
• Highlight system issues to the technical team, participate in implementing new system requirements, system upgrades and UAT sessions (when necessary)
• Assist in claimants' / auditors' requests and queries
• Man the enquiry hotline and email
• Any other work areas as and when delegated, such as provisions of data or information report for trend study/management review/review of...