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🥝 Assistant Guest Experience Manager

The View from The Shard | london, United-Kingdom | Posted June 20, 2026

Job Description

JOB DESCRIPTION


Job Title: Assistant Guest Experience Manager

Reports to: Operations Manager

Direct reports: Guest Experience Ambassadors

Hours: 42.5 hours per week, worked on a roster pattern that includes weekends, Bank Holidays and evenings. Late‑night and early‑morning shifts may also be required to support events.

Contract: Permanent and Temporary (minimum 6 months) contracts available.

Annual Salary: £34,900 (pro‑rated for the duration of the temporary contract).


THE PERKS


  • 33 day’s Holiday
  • Employer pension contribution of 5% of your annual salary
  • Complimentary tickets to The View


ROLE PURPOSE

You will play a key role within the Guest Experience team, overseeing the day‑to‑day operation of the attraction and ensuring guests receive a premium, customer‑focused service. You will lead the Front of House function,...

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