Reporting to the Team Leader, the Assistant Team Leader will have day to day supervisory responsibility for a team of Case Handlers in the Volume Motor department while also retaining a caseload of litigated files. Previous experience working in a similar role is required.
The purpose of this role is to lead, motivate and develop a team of Case Handlers. The jobholder will report on team performance and provide feedback, identifying improvement areas and helping to develop a culture of continuous improvement. Working with the team's Partner/ Team Leader, they will be responsible for maintaining a profitable, smooth-running, and efficient team.