Supporting the Manager and cross-functional teams, coordinating and planning clinic activities, utilization of manpower and resources, to ensure cost efficiency, effective management and smooth daily operations of the clinic.

Identify and ensure operational workflow align with service quality and clinical standards

Assist in the Implementation of new services / work processes through planning and assessments of industry best practices.

Develop and roll out training manuals and SOPs to ensure consistency in service delivery across all clinics

Managing internal communications to ensure key stakeholder management for prompt reaction to operational needs

Ensure compliance with approved policies and procedures with government regulations

Involvement in the planning and approval of staff roster, work performance reviews and improvement plans, and cultivate developmental plans

Perform regular audits onsite on a full spectrum of polici...