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🥝 Assistant Manager, E-Commerce (O2O & Social Commerce)

BIG PHARMACY | klang city, Malaysia | Posted May 31, 2026

Job Description

We’re expanding our E-Commerce team and are looking for two dynamic professionals to join us:

If you are passionate about digital growth, customer engagement, and driving commercial success across online channels, we’d love to connect.

Job Responsibilities

  • O2O Strategy & Business Growth
    • Develop and execute O2O strategies to drive conversion, revenue growth, and profit optimization across channels.
    • Identify new opportunities to scale O2O initiatives and improve omnichannel performance.
    • Monitor and analyze performance metrics, translating insights into actionable plans.
    • Drive continuous improvement in O2O operations, customer experience, and cost efficiency.
    • Leading, coaching, and performance-managing of the team.
    • Setting clear team priorities and reallocating resources when business needs shift.
    • Building a culture of accountability, speed, and high execution standards.
    • ...

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