**Job Identification:** 211164
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

**Position Statement**

The Assistant Manager, Front Office provides leadership and guidance to front desk team members during the assigned shift to ensure that consistent quality service is provided.

**What will I be doing?**

As the Assistant Manager, Front Office, you will be responsible for performing the following tasks to the highest standards:
• Supervise front desk team members to ensure smooth and efficient operation during the assigned shift.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Communicate effectively both verbally and in writing to provide clear directions to staff.
• Assign and instruct Front Office Executive in the details of work, observing their performance and encouraging improvements.
• Use creative management skills to ...