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🥝 Assistant Manager, Guest Service
Ascott International Management Pte Ltd | singapore, Singapore | Posted June 24, 2026
Job Description
Responsibilities - Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground.
- Review and implement the standard operating procedures (SOPs) and corporate standards and guidelines, ensuring that the department adheres to them.
- Ensure employees receive skills upgrading, organise on-the-job training for employees and evaluate their effectiveness.
- Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations.
- Promote teamwork and quality service within the team and coordination with the other departments.
- Manage the expenses of the department and prepare the annual departmental operating budget and finance.
- Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities.
- Attend to and anticipate...