Work Setup

Onsite (MOA Pasay)

Qualifications

• At least 2 years in college (No back subjects)
• At least 1 year in Instructional Design or Content Development
• Portfolio required

Responsibilities

• Manage the process and take corrective steps where necessary or make incremental improvements
• Provide coaching and feedback to team members to enable them to improve their performance
• Assist new hires such that they are productive on the floor in the shortest possible time frame
• Handle escalations
• Provide inputs on process and system to the team members
• Client Interaction, where required at the level of Supervisors
• Ensure compliance with internal policies and procedures, external regulations and information security standards