• Provide technical support to end-users for hardware, software, and network issues.
• Manage and maintain IT infrastructure (desktops, servers, printers, network devices).
• Ensure compliance with GMP (Good Manufacturing Practices) and data integrity principles (ALCOA+).
• Support validated systems such as ERP, QMS, LIMS, and other GxP applications.
• Maintain user access control, audit trails, and system secur...