Assistant Manager/Manager, Operations and Cost Excellence (Business)

Roles and Responsibilities

• Maintain a holistic understanding of audit programs, operational processes and cost saving initiatives to support effective audit execution and assessments
• Contribute to the refinement of the audit framework, SOP process standardization and enhancement initiatives by providing an operational and commercial perspective
• Liaise with local offices, RHQs, GHQ business teams, offshore stakeholders and process owners to obtain clarifications, supporting evidence, and business context for cases under review
• Conduct audit trainings and knowledge-sharing sessions for relevant stakeholders (including RHQs and local offices) to improve understanding of audit requirements and SOP expectations
• Leverage business and operational expertise to support audit activities, monitor audit progress and coord...