To manage daily new business administration tasks and provide leadership to the team, ensuring accuracy, compliance and timely delivery of policy issuance.

• Process daily transactions relating to New Business Underwriting, including new applications, medical/premium billing, policy issuance.
• Coordinate and collaborate with intermediaries and internal stakeholders to resolve daily work issues and provide timely services to customers.
• Identify process gaps and manage process improvement within the New Business administration team.
• Lead and manage the team’s daily operations, ensuring service standards, accuracy and operational efficiency.
• Backup duties during team member’s absence and other ad hoc tasks as assigned.
• Ad‑hoc projects assigned to support business operations.
• Manage changes and enforce governance by providing overall guidance to staff on business deliverables, resource allocatio...