Assistant Manager - Video Customer Identification Process

Location:
Chennai, TN, IN, 600001

Brand: HSBC

Area of Interest: Branch and Retail Banking

Closing Date: Office Worker

Date: 3 Apr 2026

**Job description**

**Some careers open more doors than others.**

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

**Role Purpose**

+ Handles general customer contacts in a contact centre environment typically on multiple products and or proposition.
+ Provides high quality service to achieve maximum customer satisfaction by ensuring the completion of Video Customer Identification Process (VCIP) journey at first contact, where possible.
+ Takes ownership and i...