POSITION SUMMARY: Maintains all service department records and reporting.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
+ Assist in preparing price sheet for all repair orders.
+ Assist in creating work orders and establishing customer files.
+ Help determine appropriate charges for materials and labor for each customer or internal account.
+ Assist in parts inventory control by assuring all items leaving the parts area are billed and all returns and cores from service are handled on a daily basis.
+ Review and maintain all repair orders for accuracy and completeness.
+ Assist with all warranty claims and manufacturer claim forms.
+ Assist in maintaining up-to-date and organized service library of bulletins and reference material.
+ Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting.