About the Role
The Assistant Shift Manager, Table Games, reports directly to the Shift Manager, Table Games, at Ocean Casino Resort and is responsible for overseeing all table games operations during the assigned shift.
Position Responsibilities
- Supervise the performance of pit, floor, and dealer team members.
- Ensure hassle-free guest experiences and efficient internal processes.
- Maintain compliance with internal controls and regulatory requirements.
- Uphold standards for responsible gaming and responsible alcohol service.
- Guarantee dealers deliver flawless and friendly service.
- Implement all required policies and procedures.
- Foster integration and relationships between table games, finance, and relationship marketing.
- Actively listen to and implement feedback from guests and dealers.
Essential Functions