Job Summary

The Assistant Store Manager is the branch head of a department store directly reporting to the Area Manager or Operations Director. The ASM is responsible in managing and overseeing the daily operations of a store, making sure it runs smoothly and effectively that includes improvement of customer satisfaction, meet monthly sales goals, motivating sales teams, creating business strategies, developing promotional material, training new staff and demonstrate outstanding leadership and interpersonal skills.

Job Responsibilities

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional mann...