**DESCRIPTION**
The **ASM,** **Service** **&** **Experience** isahigh-impact leadership roleresponsible for unifyingthe sales floor andtechnical service departments into a single,seamless customer journey. This roleoversees allFront of House (FOH) activity to drive both transactional revenue and
high-marginserviceprofitability.Youwillleadthe **Team** **Lead,** **Sales,** **Team** **Lead,** **Tech,** **and** **all department associates** to ensure every customer receives a holistic solution, from initial purchase to long-term maintenance.
**Annual Salary Range:** $81,000-$86,000
**RESPONSIBILITIES**
+ **Integrated** **Leadership:** Consolidated SalesandServiceoperations to createaOne Teamculture.Managethe totalFOHP&L,focusing onhardwaremargins,protection plan attachments, and labor profitability.
+ **Performance** **Optimization:** Drivekeymetricsincluding **NPS** **(Sales** **&** **Repair),** **Pixel Conversion** **,** and **Sales Per Labor Hour (SPLH)** **.**
+ **...