The purpose of this role is to support the service delivery of client accounts across the People Solutions practice.

Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.

Key Tasks & Duties

• Supporting major multiline client delivery, whilst managing a portfolio of own clients as a technical & trusted advisor, ensuring client retention
• Understand clients benefit requirements and provide advice on insurers services, coverage and pricing
• Deliver day to day servicing to support retention and development of the business
• Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal
• Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve
• Support the broader development of insurer relationships
• Ensure compliance re...