The Associate Director, Medical & Clinical Operations provides strategic and operational leadership across healthcare business process management functions, with an emphasis on Utilization Management (UM) and Medication Therapy Management (MTM). This role owns end-to-end clinical and operational processes, leads large-scale teams, and drives functional, market-level, and site-level strategies to ensure high-quality, compliant, and efficient healthcare operations.
The Associate Director is accountable for the performance of managers and/or senior-level professional staff. The scope of impact is typically at the operational, market, or business-unit level, with decisions affecting entire functions and internal or external customer accounts.