Associate Director – End‑to‑End Operations (RCM)
Prochant is seeking a highly experienced RCM leader to oversee complete revenue cycle operations across intake, eligibility verification, prior authorization, billing, and accounts receivable. This senior leadership role will ensure seamless patient onboarding, payer compliance, claim accuracy, and denial prevention across the full RCM continuum.
Key Responsibilities:
Operational Leadership
Lead end‑to‑end RCM operations for multiple US healthcare clients.
Oversee intake accuracy, eligibility validation, benefits verification, prior authorization, billing, and AR follow‑up.
Ensure timely handling of referrals, claim submissions, and collections with strict SLA and TAT adherence.
Drive cross‑functional coordination across Intake, EV, PA, Billing, and AR teams to maximize first‑pass yield.
Delivery Excellence & Client Management
Ensure consistent delivery against SLAs, KPIs, quality benchmarks, and compliance sta...