Job Summary

The Associate Director, Technology Delivery, provides senior operational leadership, strategic planning and analysis, and technical direction for the information architecture that supports Development and Alumni Engagement (DAE) and the University’s Fundraising and Alumni Engagement solutions. This role leads and oversees the full lifecycle of DAE’s business critical platforms—including CRM, online giving, event management, and integrated cloud-based applications, Artificial Intelligence (AI) / Machine Learning (ML), Robot Process Automation (RPA), Cybersecurity and Systems Monitoring, PCI Compliance—ensuring they are architected, governed, and evolved to meet both industry standards and the portfolio’s long-term strategic objectives. 

The Associate Director leads a multidisciplinary team responsible for systems management and systems analysis, quality assurance, training, documentation governance, and manages the delivery of technological program...