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The Associate Director, Technology Solutions supports the architecture, integration, and technology decisions across Resolutions technology ecosystem. This position partners with senior leaders to advance interoperability and scalability of systems that support Grievance, appeals and Correspondence routing engine contributing to the broader Member experience and compliance requirements with CMS. The Associate Director assists with budget planning and execution for technology initiatives and provides team leadership to foster innovation and performance.

Support the Resolution Horizontal at Humana by providing system ownership, leading technology teams, and ensuring effective delivery execution in alignment with proforma targets. This role is responsible for managing and evolving resolutions-related systems, supporting the broader vision established by leadership. The Associate Director collaborates closely with senior leaders t...