Key Responsibilities:
Pricing
Handle inquiries received from customers, sales teams and agents.
Float the inquiries to overseas agents to procure competitive rates.
Receive and analyse rates from overseas agents.
Prepare a rate comparison chart incorporating margins
Prepare and share the most appropriate finalized quote with the sales team or customer for approval and nomination confirmation.
Shipment Handling & Documentation
Communicate and coordinate with overseas agents for booking and shipment execution
Handle and manage nomination shipments efficiently
Oversee and manage air shipment schedules to ensure timely deliveries
Taking care of smooth handling and movement of shipment from origin up-to destination.
Track shipments in transit and update customers on estimated arrival times
Resolve operational issues such as cargo delays or lost shipments
Ensure pre alert documents are timely sent to customer or broker for customs purposes.
Obtain...