**Additional Information**
**Job Number** 26067765
**Job Category** Rooms & Guest Services Operations
**Location** Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia, 15126
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and ...