Become a vital part of TD as an Auto Claims Advisor responsible for managing total loss claims. Showcase your customer service expertise in a predominantly onsite role.
As a Claims Advisor reporting to the Team Leader, you will ensure quality service in the claims settlement process for automobile claims. Your responsibilities will involve client interaction, negotiating claims, and finalizing settlements while adhering to TD’s policies. This role requires effective communication and collaboration with colleagues during high-traffic periods.
Key Responsibilities:
• Expedite client contact and explain claims process
• Negotiate and settle automobile claims efficiently
• Assist teammates during peak workloads and vacations
• Follow up with clients for timely documentation submission
• Process claims, calls, and messages diligently
Requirements:
• Over 3 years of relevant experience
• AMF license required in Quebec (within 120 days)
• License to adjust cla...