Auto Glass Technical Services Lead

Position Overview

The Auto Glass Technical Service Lead will oversee Adas calibration, auto glass repair and replacement services. This role combines technical expertise, customer service excellence, and leadership to ensure high-quality service delivery and customer satisfaction. The Auto Glass Technical Service Lead will manage a team of technicians, coordinate scheduling, and handle complex repairs or replacements.

Key Responsibilities

• Team Leadership: Supervise and mentor a team of auto glass technicians. Provide guidance, training, and support to ensure technical proficiency and high morale.
• Health & Safety: Ensure the strict enforcement of all H&S rules.
• Technical Training Delivery: Conduct in-person and virtual training sessions for both new hires and current technicians. Provide hands‑on demonstrations and practical exercises.
• Skill Asses...