Pearson Carter are working with a leading Managed Service Provider (MSP), offering a broad portfolio of cloud, infrastructure, and business applications solutions. As a Microsoft Partner with strong capabilities across Azure and Dynamics 365, they continue to invest heavily in innovation, AI, and automation.

THE ROLE:

We are hiring an AI & Automation Architect to join the business and lead the design, governance, and delivery of AI-driven automation solutions across the organisation.

This is a hybrid role based out of either the Birmingham or Bolton office combining hands‑on technical architecture with enterprise‑level governance and strategic automation delivery.

• Act as the lead architect for AI and automation solutions across platforms including Dynamics 365 CRM, Power Platform, HALO PSA, NinjaOne, and OpManager
• Design end‑to‑end AI and automation architectures that are secure, scalable, supportable, and aligned to MSP o...