Job Title: Automobile Service Writer/Manager.
Location: Maple Grove Bp.
Job Type: Full-Time
Position Overview:
We are seeking a knowledgeable and customer-focused Automobile Service Writer/Manager to oversee daily operations of our service department. This role combines strong customer service skills with technical understanding of automotive repair and maintenance. The Service Writer/Manager will act as the liaison between customers and technicians, ensuring a smooth workflow, accurate repair documentation, and a high level of customer satisfaction.
Key Responsibilities:
- Greet customers, listen to their concerns, and accurately document vehicle issues.
- Create, explain, and manage repair orders with clarity and professionalism.
- Provide cost estimates, timelines, and obtain cust...