Shape the future of automotive sales at Genesis Downtown as a Sales Experience Manager in Toronto. Focus on building relationships and creating tailored experiences for every customer journey.
Genesis Downtown, part of Downtown AutoGroup, is committed to delivering exceptional car buying experiences. As a Sales Experience Manager, you will engage with customers to understand their unique needs and match them with the ideal vehicle. This role emphasizes your passion for automobiles and relationship building, inspiring guests to become lifelong enthusiasts.
Key Responsibilities:
• Craft personalized guest experiences tailored to individual needs
• Build long-term relationships with first-time car buyers
• Collaborate with team members to enhance service offerings
• Stay informed on automotive trends to offer expert advice
• Celebrate customer milestones post-purchase to strengthen bonds
Requirements:
• Proven experience in customer service, ideally in automotiv...