Manila, Philippines | Posted on 03/19/2026

• State/Province National Capital Region (Manila)
• Country Philippines

Job Description

Job Summary

We are seeking a dynamic and experienced Training Manager to lead the development and execution of training programs for our Automotive Service operations. This role focuses on enhancing the capabilities of service advisors, technicians, and workshop teams to deliver exceptional customer service and meet OEM standards.

Key Responsibilities

Conduct Training Needs Analysis (TNA) for service teams (Service Advisors, Technicians, Workshop Supervisors).

Develop and implement annual training plans aligned with business goals and aftersales KPIs.

Build competency frameworks and career development pathways for service roles.

2. Program Development & Delivery

Design and deliver training programs covering:

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