Responsibilities

• Assisting with the day-to-day control and coordination of workshop activities.
• Allocating work fairly and effectively to technicians and apprentices.
• Monitoring repair quality and ensuring work is completed to required standards.
• Maximising workshop productivity and labour utilisation.
• Ensuring all parts, materials and consumables are accurately recorded for invoicing.
• Tracking job progress and ensuring efficient turnaround times.
• Supporting technician development through coaching and training.
• Maintaining workshop discipline, safety compliance and housekeeping standards.
• Overseeing the correct use and care of workshop equipment, tools and diagnostic systems.
• Liaising with customers and internal departments to resolve technical and service-related matters.
• Ensuring repair orders, defect coding and workshop documentation are completed accurately.

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