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🥝 AV Account Manager
AVLS | quezon city, Philippines | Posted May 27, 2026
Job Description
- Identify customer needs and recommend suitable products or services
- Handle customer concerns with professionalism, offering timely and effective solutions
- Process orders, returns, exchanges, and account updates accurately
- Generate and follow up on sales leads to drive business growth
- Meet or exceed individual and team sales targets and performance metrics
- Maintain accurate records of customer interactions and transactions
- Stay up to date on product knowledge, promotions, and company policies
- Proactively engage customers and deliver a high level of service at all times
- Collaborate with team members to achieve shared goals and improve customer experience
- Manage inbound and outbound calls efficiently
- Assist customers with orders, cancellations, refunds, and exchanges
- Handle complaints and ensure proper resolution within set timelines
- Provide information on wa...