Job Description
Description
Overview
Our client is looking for an AV Support Engineer who is hands-on and customer-focused, with a strong background in commercial AV support and field service. This is a great opportunity for someone who enjoys troubleshooting, working directly with clients, and supporting a wide variety of AV environments throughout the Atlanta area.
What You'll Be Doing:
+ Provide onsite and remote support for commercial AV systems across client locations.
+ Perform preventative maintenance, troubleshooting, and break/fix support on installed AV equipment.
+ Diagnose and resolve issues involving control systems, DSPs, conferencing solutions, and integrated AV technologies.
+ Deliver excellent customer service while interacting directly with end users and client stakeholders.
+ Participate in weekly safety meetings and follow company safety procedures while working in the field.
+ Support service contrac...