Responsibilities

Lead and shape StarHub's digital workplace and IT service management strategy, driving an integrated EUC and ITSM ecosystem that delivers exceptional employee experience, operational excellence, and scalable service delivery.

Qualifications

• 15+ years in EUC, ITSM, or IT Operations leadership
• Proven experience as Head of ITSM or Service Management, Digital workplace transformation leader
• Strong knowledge of ITIL / ITSM frameworks
• Experience with ServiceNow or equivalent platforms
• Experience managing large-scale vendors and managed services